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3rd Line Support Engineer

Job Title 3rd Line Support Engineer
Contract Type Permanent
Contract Duration
Location London
Salary Up to £50000
Job Published about 2 years ago
Contact Name Neil Ray
Contact Email

Job Description


3rd Line Support Engineer ? Great. Would you love to have a job where you… with the latest cutting edge technology and practices?

...have a flexible workplace that likes to say yes?

..have 25 days holiday per year + your birthday off?

...have tech equipment of your own choice bought for you to work with?

...have a free onsite gym and pool? in a great location next to the Thames?

...have tons of opportunities for progression and development (including managing your own team)?

Then this is a fantastic opportunity for a 3rd Line Support Engineer to be part of a team that supports high profile new cutting edge systems used by over 7000 customers globally and developed on an innovative tech stack (Cognito, ECS/Fargate, DynamoDB, S3, API Gateway, Lambda, PostgreSQL, Express, React, Node.js etc.). We are seeking a passionate and experienced 3rd Line Support Engineer to join a 50 person technology team in London (there is also a 10 person team up in the north of England) which has a fun, fast-moving, hardworking and exceptionally supportive environment. The environment offers a high energy startup culture with a test and learn mentality, but with the stability and opportunity for growth that comes from being a highly profitable company with a revenue of more than £2 billion annually; so you get the best of both worlds! 

Please apply for the role if you are a 3rd Line Support Engineer with commercial experience with most of the technologies/tools/practices below (you will be empowered to recommend changes these are just a starting point):

  • Solving deep technical issues in 3rd Line Support
  • SQL and database experience 
  • Linux, including the ability to parse and search log files
  • Work in an environment with multiple on going projects or similar 
It would also be great, but not essential, if you are a 3rd Line Support Engineer with some experience in:
  • Datadog, Cloudwatch or any other AWS products
  • Perl 
  • Node
  • ELK stack
If this role sounds interesting to you please apply to this advert or send your CV to and one of our consultants will be in touch within 24 hours!

Ref: RA213 | Published: 22th Oct 2019