Senior Receptionist - 4 Star Hotel

Job Description

We are on the lookout for a hard working Senior Receptionist to join the team with our client in the Cotswolds. As the Senior Receptionist you are responsible for assisting in the management of two small teams, across two of their hotels located in Burford. The hotels are part of a small group of 9 high end hotels that spread across the Cotswolds providing all guests with a luxury experience. Both hotels have a Fine Dining Restaurant and Brasserie along with 17 and 21 unique bedrooms respectively; they are busy with weddings and events all year round. In this role you will be representing this luxury brand and dealing directly with customers on a daily basis.

The Role:

• Meeting and greeting guests
• Leading your own small team to ensure smooth running of the reception area
• Dealing with all the telephone & email enquiries
• Ensuring all departments are aware of any special client requirements
• You will work various shifts including weekends and bank holidays in a full time role.

The Candidate:

• Previous experience as a receptionist essential 
• Presentable and well mannered
• Ability to deal with difficult guests
• Ability to work efficiently when doing daily admin tasks

Benefits:

• Attractive salary
• Career progression
• Staff discount for overnight stays within the hotel chain + 25% off all food purchases 
• Immediate start

£8.50 Per Hour + Gratuities & Bonuses

All applicants must be eligible to work in the UK. We will endeavour to get back to you within 1 working day. Ray Associates wishes you luck with your application.

Ref: RAYA0045 | Published: 04th Oct 2017